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Change management People won’t agree with a solution if they don’t agree with the problem. Trying to bring change with the same people using the same processes is like hoping for rain in the desert. How can you transform a business if you cannot solve currents problems? Can you describe the three key problems of your business?

The practice of user experience is already widespread in the Silicon Valley and is growing across the world. This is due, for a good part to the incredible success of Steve Jobs and Apple. While context of use and platform varies, the fundamentals of user experience remain the same. The following topics are important to consider:

Introduction IT projects tend to be executed in distinct phases. 1. determining the business needs, 2. setting system specifications for those needs, 3. programming and then 4. testing. The first two phases usually represent 50%[1] of a project’s cost. The traditional way of determining the business needs is to ask users or subject matter experts to express the needs verbally. Analysts then transcribe them and define the system requirements that will meet the needs. System requirement’s documents are finally reviewed and approved.