When using a system, a tool, a software, I want to accomplish a goal, a task
- I expect the system to provide me the information and tools necessary for me to accomplish my task
- I want to be able to accomplish my task in the natural flown of my thinking:
- Search for information
- Look at the information
- Make a decision
- Execute an action and
- Look at a confirmation of the action I just took.
- I don’t want to have to go through unnecessary steps or take unnecessary actions. I also don’t want to be annoyed by information that is not necessary for me to accomplish my goal or task.
- When I enter text, I expect that my most common choices are already available and selected by default. I expected that mechanical task such as calculation, repetition and detection will be performed by the system or tool. I don’t want to have to recall or take notes in order to know what I input.
- When I am executing a task, I don’t want to be interrupted or distractedI want to be able to instantly understand text, symbols and graphic. If something is unfamiliar, I want access to a detailed explanation.
- I expect to receive feedback following my actions. If I don’t receive this feedback immediately and have to wait, I want to know how long that wait is going to be.
- I want to be able to read text and discriminate images.
- I want controls (i.e., devices for input and navigation) and tools to be familiar and behave as expectedI don’t want to be careful to prevent errors. I expect the system to be allowing input errors (for example to accept various dates format). If I commit errors, I expect the system to detect errors for me, provide an error recovery mechanism and provide clear and explicit message that convey status and corrective action required.
- I want the system to be flexible by providing a rapid method or route for tasks that I am already familiar with. However, it should provide guidance for unfamiliar tasks.I want to be the one in charge of the interaction and feel that as a user I am in control. To accomplish this I need to see what is going on behind the scene and have the ability to override the system at any time. I am not comfortable with hidden processes.
- I want to know here I am, where I come from, be able to go back where I was or go back at the home of the system.
When using a system, a tool, a software, I want to accomplish a goal, a task
- I expect the system to provide me the information and tools necessary for me to accomplish my task
- I want to be able to accomplish my task in the natural flown of my thinking:
- Search for information
- Look at the information
- Make a decision
- Execute an action and
- Look at a confirmation of the action I just took.
- I don’t want to have to go through unnecessary steps or take unnecessary actions. I also don’t want to be annoyed by information that is not necessary for me to accomplish my goal or task.
- When I enter text, I expect that my most common choices are already available and selected by default. I expected that mechanical task such as calculation, repetition and detection will be performed by the system or tool. I don’t want to have to recall or take notes in order to know what I input.
- When I am executing a task, I don’t want to be interrupted or distractedI want to be able to instantly understand text, symbols and graphic. If something is unfamiliar, I want access to a detailed explanation.
- I expect to receive feedback following my actions. If I don’t receive this feedback immediately and have to wait, I want to know how long that wait is going to be.
- I want to be able to read text and discriminate images.
- I want controls (i.e., devices for input and navigation) and tools to be familiar and behave as expectedI don’t want to be careful to prevent errors. I expect the system to be allowing input errors (for example to accept various dates format). If I commit errors, I expect the system to detect errors for me, provide an error recovery mechanism and provide clear and explicit message that convey status and corrective action required.
- I want the system to be flexible by providing a rapid method or route for tasks that I am already familiar with. However, it should provide guidance for unfamiliar tasks.I want to be the one in charge of the interaction and feel that as a user I am in control. To accomplish this I need to see what is going on behind the scene and have the ability to override the system at any time. I am not comfortable with hidden processes.
- I want to know here I am, where I come from, be able to go back where I was or go back at the home of the system.