• I expect the system to provide me all  information I need without being overload.
  • I want to be able to accomplish my task in the natural flown of my thinking without being distracted.
  • I don’t want to have to perform unnecessary steps, actions, calculation, or take notes.
  • I want to be able to read and understand, symbols an graphic instantly.
  • I expect have feedback following my actions.
  • I want interaction techniques to be consistent and familiar.
  • I expect the system prevent errors or provide errors recovery mechanism.
  • I want the system provide rapid method for frequent task and guidance for unfamiliar task.
  • I want visibility. I don’t feel uncomfortable with hidden processes.
  • I want to find my way easily.